Legal

Terms of Service

Last updated 23 October 2026

These terms apply to your use of this website and to anything you buy from Reforged (“we”, “us”, “our”), which is operated by Daniel Santamaria in Victoria, Australia. By using the website, applying for coaching or buying a product, you agree to these terms. Please read them with our Privacy Policy and, for coaching clients, the Client Waiver and Release you sign when you apply.

1. Who can use our services

You must be 18 or over to apply for coaching, buy a guide or use the app. By using our services you confirm the information you give us is true and complete.

2. Not medical advice

Reforged provides educational coaching and information on training, nutrition, lifestyle and hormone optimisation. We are not doctors and we do not diagnose, treat or prescribe for any condition. Bloodwork assessment means reviewing results you have obtained through your own doctor or pathology provider, for educational and coaching purposes only. Always consult your doctor before starting a new training, nutrition or supplement program, and before starting, stopping or changing any medication or hormone therapy.

3. 1:1 coaching

• Applications. Coaching is by application. We may accept or decline any application at our discretion.
• What’s included. A custom training program, nutrition guidelines, bloodwork assessment, mindset coaching where needed, and direct access to your coach.
• Price and billing. Coaching costs $69 AUD per week, billed weekly in advance through Stripe from the date you start, until you cancel. Prices include GST where applicable.
• Minimum commitment. Coaching has a minimum commitment of 8 weeks, so you have enough time to see results. You agree to pay for at least the first 8 weeks.
• Cancelling after 8 weeks. You can cancel at any time after your first 8 weeks by giving at least 7 days’ notice by email or message before your next billing date. Coaching continues until the end of the week you have paid for.
• Early cancellation. If you need to stop before 8 weeks, contact us. We review early cancellation requests individually and may release you from the remaining weeks, for example due to illness, injury or financial hardship.
• Pausing. You can ask to pause coaching, for example while travelling or injured. Pauses are by agreement.
• Price changes. We will give you at least 30 days’ notice of any price change for existing clients.
• Missed payments. If a payment fails, we may pause coaching until it is paid.

4. Guides

Guides are digital products delivered as downloads. Once delivered, we do not offer refunds for change of mind. Your rights under the Australian Consumer Law, including if a guide is faulty or not as described, are not affected.

5. The Reforged app

When it launches, the app will be available as a subscription at $12 AUD per month or $89 AUD per year, billed in advance. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time and you keep access until the end of the period you have paid for. We will remind annual subscribers before they renew. Information you log in the app is for tracking only and is not medical advice.

6. Refunds and your consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a remedy if a service is not provided with due care and skill, or a product is faulty or not as described. Apart from those rights, payments for coaching weeks already provided are not refundable.

7. Results

Results depend on many things, including your effort, consistency, genetics and health. Any results, testimonials or examples we share are individual experiences and are not a guarantee of what you will achieve.

8. Your responsibilities

• Tell us about any health condition, injury or medication that may affect your training or nutrition, and update us if anything changes.
• Stop exercising and seek medical help if you feel pain, dizziness, chest pain, shortness of breath or any other warning sign.
• Treat your coach respectfully. We may end coaching if a client is abusive, threatening or repeatedly breaches these terms.

9. Our content

All programs, guides, videos, the app and other materials we provide are owned by Reforged. They are licensed to you for your own personal use only. You must not copy, share, resell or publish them without our written permission.

10. Liability

To the extent permitted by law, we are not liable for any indirect or consequential loss, or for any injury, illness or loss arising from your participation in training, nutrition or lifestyle changes, except where caused by our negligence. Where the law allows us to limit our liability, our liability is limited to supplying the service again or refunding the amount you paid for the affected service. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

11. Website

We aim to keep this website accurate and available, but we do not guarantee it will always be error free or uninterrupted. Links to other websites, such as Instagram, are for convenience and we are not responsible for their content.

12. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page. If a change significantly affects current coaching clients or app subscribers, we will tell you by email before it takes effect.

13. Governing law

These terms are governed by the laws of Victoria, Australia, and the courts of Victoria have jurisdiction.

14. Contact

Daniel Santamaria, Reforged
Victoria, Australia
Email: daniel@reforgedlabs.org